Doc, You Rock!
Kelly Puster, M.D. Board-Certified General Surgeon
Leading by Example
The quality that defines Dr. Kelly Puster is her ability to consistently work closely with her patients, families and staff. She is a champion at explaining the plan of care, collaborating, educating and promoting positive patient outcomes.
Her dedication to her specialty and the professional, yet personable example she sets is admired by PSCU. “She is always approachable and a skilled, genuine, caring physician.” Dr. Puster is also instrumental in Elkhart General’s Breast Cancer Conference program. She invites her patients to attend the conference when their case is being presented. It is obvious to those who work with her that she has a great desire for the patients to receive the best care possible.
Dr. Puster is always upbeat and has a great sense of humor. She always demonstrates compassion and empathy towards her patients. She is always professional and treats all fellow physicians, staff and patients with respect. All agree that Dr. Puster is an awesome physician who exudes trust, integrity, respect and compassion.
Ryan Sorrell, M.D. Anesthesiologist, Surgical Services: PACU, PICU
Going Above and Beyond
We heard from more than 50 associates from PACU to PICU to PHO, that Dr. Ryan Sorrell is consistently observed giving his all to his patients. Very caring and compassionate, he listens to patients and in turn explains in detail what he will be doing for them in surgery, so they understand before the procedure begins. He ensures that his patients are comfortable with positioning and are well medicated so they are not in any unnecessary pain. If they need an epidural, he talks them through it step-by-step, which the patients greatly appreciate! After surgery, Dr. Sorrell remains at their side to ensure the patient is stable. He always gives a complete report to the nursing staff before he leaves to check on the next patient. When interacting with pediatric patients and the Child Life Specialists at Memorial Children’s Hospital, Dr. Sorrell’s child-friendly manner and playful demeanor greatly reduces the anxiety of the children and their families.
Besides displaying genuine care and compassion for his patients, Dr. Sorrell is admired for his work ethic. He is friendly with coworkers, easygoing and extremely approachable, yet very professional at all times. During a busy day, Dr. Sorrell says thank you for what coworkers do and will sometimes buy pizza for nurses or take the time to go to Front Door Fridays to buy goodies for all the staff working on that busy shift.
It is reassuring for staff to know they can always depend on Dr. Sorrell’s assistance. He is an essential part of the care team—whatever needs to be done, no matter if the patient is directly under his care or not, staff can always count on him to advise and assist. Every patient deserves a comfortable anesthesia experience, and Dr. Sorrell really delivers for his patients. Everyone he encounters knows that they can always count on him to go above and beyond!
