Mail Call!

Who doesn’t like to receive mail? We are honored to hear from patients and families whose lives we’ve touched with our care. Here are some recent notes from our mailbag.

In a letter to The Elkhart Truth published in January: 

I want to express my gratitude for the wonderful care I had at Elkhart General Hospital.

The Osolo ambulance picked me up at home and, as always, the EMTs were superb.

Entering the emergency room, the kindness was again in evidence. The doctor there was so professional and as I stayed overnight, I felt I was in good hands.

The next day I underwent many tests and again I was impressed with the way people helped me. I was released Monday with a good heart. I wish I could remember the names of those nurses and aides. So publicly, I am thanking any and all of those good people at EGH.

Jacqueline Wilson 

Elkhart

To: Kreg Gruber, President, Memorial Hospital of South Bend 

My husband, Richard Lewis, was injured severely when he fell fifteen feet from his deer stand on October 5th. He was moved from the site of the fall and airlifted to Memorial Hospital. From the time he arrived at the hospital he was given very considerate attention, and he received the best care and medical treatment he could have received anywhere, in our opinion. He is doing therapy now and is recovering wonderfully.

I was with him the whole time he was in the hospital, which is sixty miles from our home in Hobart, Indiana. I was a little uneasy, being in a strange area, and not knowing anyone, but I was treated with the utmost dignity, friendliness, and helpfulness by everyone involved in Richard’s care. I was made to feel safe and secure.

I am writing this letter to bring attention to our experience with the entire staff on floor 9. It became our home away from home during this most difficult time. We were made to feel like part of a loving and caring family. Please extend our feelings of gratitude and appreciation to all who were involved with us in any capacity during our stay at Memorial Hospital.

I have attempted to list the names of those involved [below]. If I have left any name off the list it was a regretfully unintended mistake.

May God richly bless the staff on floor 9.

Respectfully,

Valerie Lewis