The Beacon Way – Forming our Future
The Beacon Way includes all the ingredients our growing health system needs to deliver higher quality and outcomes, a better patient experience and better value. Each component of The Beacon Way enhances our culture and helps us achieve our goals. Learn more about our progress as The Beam checks in with our Beacon
Way leadership below and in upcoming issues, too.
Build Greatness Through Accountability: To be successful we need to be laser focused on our important goals and be accountable to one another to move big projects and big ideas forward. Meaningful metrics and objective information in the form of dashboards will be shared widely and transparently to help us improve. We are also accountable to one another to live Beacon values of trust, respect, integrity and compassion.
Examples of keeping each other accountable abound at Beacon, according to Diane Maas, Vice President of Managed Care and Business Development:
“We post the status of goals and objectives on the Intranet, financial transparency is published monthly and shared, our Accountable Care Organization has shared
quality results, team member engagement results are posted, and department-level results are on Key Performance Indicator boards throughout the system, to name just a few.” Plus, new software for strategic planning will help keep team members on task.
Use Information to Improve and Advance: Data drives many key decisions at Beacon.
“Beacon data is very valuable, whether it’s financial, clinical, customer service or marketing related, and it should be treated like an asset,” says Danielle Gagliano, DHA, Chief Strategy and Planning Officer at Beacon. “And because there is so much of it, we need to determine the best sources of it, what it all means and how it can be best used to make sound decisions in all aspects of the health system.”
This is why a team of Beacon leaders, headed by Danielle, will be researching best practices and developing standards for how everyone can use data to make good choices and support excellence in clinical and nonclinical decisions.
